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Why COTS Fail

Author: Arlene Minkiewicz

Category: White Papers

Companies are relying more and more on third party applications to either supplement, enhance or replace proprietary systems. This dependency is driven by the promise of improved functionality and reduced total ownership cost, as well as the concern over the lack of capability to develop and maintain proprietary IT applications.

However, failure to successfully select, control and implement these critical components continues to result in projects that are delivered late and over-budget or that fail entirely.


One of the biggest problems sighted in implementing third party software is the disconnect between time and cost expectations during planning.

The following 6 Step Methodology highlights the important activities that should take place during a COTS (Commercial off-the-shelf) software implementation. Following this methodology throughout the software development lifecycle will ensure that significant activities are not being ignored and will increase the chances of planning, executing, and deploying successful COTS based software solution.

White Paper